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How to clean and care for your mattress
Where included, please read all enclosed documentation supplied with your products. This includes any further care instructions applicable to these specific goods. Failure to follow these instructions may invalidate any guarantees and/or warranties placed on these items. Putting a mattress on a base for which it was not intended, a new mattress on an old base or an unsuitable frame may also reduce the life of a mattress and invalidate these cover periods.
Manufacturer Specific Care Guides
Mattress Size
Upon delivery your mattress may be slightly shorter or narrower than described in it's specifications. This is due to shrinkage during transportation and after a few weeks of use, the mattress should assume it's correct size. Foam mattresses and rolled mattresses should be granted adequate time to expand. Please note that as stated in our terms and conditions mattresses have a size tolerance of up to an inch and a half or 3-4 cm on either width, length or depth.
Mattress Settlement
From the first time a new mattress is used, you may notice an imprint forming within the area that has been slept on. This is perfectly normal and not cause for concern. This is known as 'natural settlement' and to ensure this process happens evenly, please rotate and turn your mattress regularly.
A double sided mattress should be turned and rotated every week for the first 3 months and every month thereafter. A non-turn mattress should be rotated from head to foot every week for the first 3 months and every month thereafter.
New Mattress Smell
A new mattress may exude a slight odour. It should be left uncovered in a well ventilated room for a couple of hours each day (up to a fortnight) if this is the case. Regular airing will allow this smell to fade.
Should I vacuum my mattress?
We do not recommend vacuum cleaning of a mattress as this may dislodge and damage the upholstery fillings.
How do I clean a stain on my mattress?
Stains may be removed with a cloth soaked in warm or cold water. Never soak a mattress or base. We strongly recommend the use of a suitable mattress protector to ensure maximised longevity of a new mattress. This will help keep the mattress clean and may be washed separately, as per the instructions on their packaging/documentation. Your mattress warranty can be affected if you damage it.
How do you take care of a mattress?
Do not fold or bend your mattress and do not misuse it by jumping or bouncing on it. It is not recommended that you sit on the edge of the mattress for any extended period of time as this can also cause damage to the spring system and/or fillings.
Washing and cleaning your sheets are important for hygienic reasons, and it may also help protect your mattress from premature damage. Sheets, blankets, and pillowcases naturally accumulate sweat, body oils, and other dirt, which can gradually seep into your mattress if bedding is not regularly changed. Bedding also attracts dust mites and other allergens, which may disrupt sleep for individuals with allergies. A mattress protector fits onto a mattress under the fitted sheet. Mattress protectors are designed as a barrier to keep dirt, sweat, dust mites, moisture, and other contaminants from entering the mattress.
How to stop a mattress from smelling?
Airing out a mattress and allowing it to breathe is important as well as turning it (if needed) and using a protector to keep out any odour.
How often should I change my bed sheets?
Most people should wash their sheets once per week. If you don't sleep on your mattress every day, you may be able to stretch this to once every two weeks or so. Bed sheets can accumulate a lot of dirt and grime while you sleep such as dead skin cells and can also lay home to dust mites and are invisible to the naked eye.
How can I protect my bed?
A mattress protector accomplishes four things:
- Keeps the mattress clean.Human bodies are pretty gross. We all perspire at night. We all produce oil from our skins. Some of us wear makeup. We all also shed dead skin cells. There are other activities that can produce a “wet spot” on the bed. All of this can soak through your sheets and into the mattress. Once a little gets into your mattress, it’s almost impossible to get it out of your mattress. A mattress protector prevents any of that from getting into the mattress and can be taken off and washed.
- Keeps the mattress feeling in “like new” condition for longer.Perspiration (or any moisture, like spilling a drink) will wear down the foams in the mattress, shortening the comfort life. It’s a similar effect to a kitchen sponge after too many uses. Even if only a little moisture gets through, after years of every night use that adds up. You will need to replace your mattress more quickly without the protector.
- Helps prevent dust mite allergies from acting up.Dust mite allergies are very common and can lead to issues such as sneezing, runny nose, wheezing, and shortness of breath. Dust mites eat dead skin cells, and there will be dead skin cells in your mattress if you don’t use a protector.
- Helps protect the warranty.Depending on what product you choose a stain will void the warranty. Even if the stain has nothing to do with the warranty issue, it still voids the warranty.
We sell Protect-a-bed mattress protectors in our stores and recommend them to keep your mattress looking good for longer.
When should I replace my mattress?
Even if you take very good care of it, your mattress will eventually need to be replaced. On average, a mattress lasts between 7 and 10 years before it loses its supportive and pressure-relieving capabilities. If you’ve had your mattress for several years, you may wonder if it’s time to replace it. Waking up with pain or stiffness, tossing and turning at night, or not feeling rested when you wake up are all clues that it may be time to consider a new mattress.
